Meet FluidOne
Your trusted BT Wholesale partner
FluidOne is an award-winning provider of secure Connected Cloud solutions; spanning IT and Cyber Security underpinned by communications and connectivity. As a BT Wholesale partner, we combine best-in-class infrastructure with superior service, helping businesses stay connected, protected and ready for what’s next.
The UK's only world-class provider of secure Connected Cloud solutions
At FluidOne, "world-class" isn’t just a label; it’s a standard we serve by. For businesses exploring connectivity options, that means expert guidance, proactive support, and a partner who’s invested in your success.
Our Connected Cloud approach brings together secure infrastructure and seamless connectivity, powered by our award-winning network; Platform One. Whether you're deploying broadband across multiple sites or rolling out enterprise-grade leased lines, we deliver resilient, scalable solutions with a service experience that’s unmatched in the industry.
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August 2025
Net Promoter Score*
*NPS is a way of measuring customer satisfaction. With us consistently recording an NPS more than double our industry average, our score reflects our company-wide commitment to serving our customers.
Trusted by 2,000+ businesses globally
WHO ARE we?
We combine innovative Connected Cloud solutions with industry-leading expertise and service; meeting your needs today, enabling your tomorrow.
FluidOne is a UK-based provider of secure IT, cyber and connectivity services, trusted by businesses to deliver resilient, scalable solutions that support their operations and growth. Our award-winning network, Platform One, is the UK’s most connected; giving businesses unrivalled reach, reliability and performance. From SMEs to enterprises, we design connectivity that integrates with your wider infrastructure and scales as your needs evolve.
Business connectivity
We help SMEs stay reliably connected with flexible broadband solutions tailored to their size, budget and location. Whether powering a single site or supporting remote teams, our services are designed to keep your business online and productive, without the complexity.
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Enterprise connectivity
For larger organisations with demanding performance needs, we deliver enterprise-grade connectivity with guaranteed bandwidth, resilience and scalability. From multi-site leased lines to bespoke failover options, our solutions are built to support growth, security and operational continuity.
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BROADBAND SOLUTIONS
Connectivity for Small-Medium Enterprises
Whether you're a growing business, a branch office, or simply need reliable backup connectivity, our broadband solutions are designed to keep SMEs connected and productive. From entry-level access to full fibre performance, we offer flexible options that match your needs, budget and location; powered by BT Wholesale and enhanced by FluidOne’s unrivalled service.
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ENTERPRISE-GRADE CONNECTIVITY
Fibre Ethernet
Our Fibre Ethernet services deliver dedicated, high-speed connectivity built for enterprise demands. With symmetrical bandwidth up to 10Gb/s, strict SLAs, and rapid repair guarantees, it’s the go-to solution for businesses that need performance they can count on.
With Fibre Ethernet from FluidOne, you can:
Scale with confidence: From 10Mb/s to 10Gb/s, tailored to your growth.
Operating from untraditional or challenging locations?
FluidOne can keep you connected with enterprise-grade solutions that serve even the most unconventional needs:
Why FluidOne for connectivity?
Reach & resilience
Our award-winning Platform One network aggregates multiple carriers to give your business greater reach, built-in resilience, and seamless failover options, so you stay connected, even when others don’t.
Scalable solutions
Whether you're a growing SME or a multi-site enterprise, our connectivity scales with you. From broadband to leased lines and beyond, we tailor solutions to match your needs today and tomorrow.
Visibility & control
Platform One gives you a single pane of glass for monitoring, management and performance insights, so you can stay proactive, informed and in control of your connectivity estate.
FluidOne: Best-in-class solutions, delivered to world-class standards
One provider for all of your tech needs
From IT and cloud managed services, to cyber security and communications, we act as a one-stop shop for every technical solution - providing for your needs and solving your challenges.
Your partner for thriving securely in the AI era
Our Connected Cloud toolkit combined with our unique in-house expertise leads the way for safe AI-enablement, allowing you to leverage industry-changing technology for your benefit.
Setting a gold standard for service
We proudly hold the highest Net Promoter Score (NPS) nationally in our industry; a testament to our commitment to drive customer excellence which we put at the heart of all we do.